Shipping Made Easy – Safely Send Games to The Old School Game Vault

 📦 Shipping Policy – How to Send Your Games Safely

Updated: October 05, 2025

The Table of Contents

🔹 Customer Responsibility

• The customer is responsible for damage that occurs during transit.
• Be sure to safely package your items using proper cushioning materials (e.g., bubble wrap, foam).
  📌 Note: Paper is not an acceptable form of cushioning.
• If your item arrives broken, we unfortunately cannot offer compensation.
• Please remember: The Old School Game Vault is not responsible for lost packages. We do not work for USPS or FedEx.

Orders Below $100

At this time, we are not accepting orders valued under $100.

Orders Over $100 – Prepaid Shipping Label

If your order is valued at $100 or more, you’ll receive a prepaid USPS shipping label by email.

Here’s how it works:

• Print the label and attach it securely to your package.
• Drop off the package at any FedEx location (even though it’s a USPS label, FedEx drop points often accept them).
• In rare cases, we may decline to purchase your items if shipping costs exceed value.

📌 General Guidelines for Safe Shipping

• Notify us when you send your package, and always include a copy of your order inside.
• Once your games arrive, we’ll confirm receipt via email.
• Always use cushioning around your items. Bubble wrap is highly recommended—plastic parts can break easily.
• Expect your package to be handled roughly—dropped from 5 feet or higher during transit is common.
• We receive multiple broken consoles each week due to poor packaging—don’t let yours be one of them!

✅ Your Shipping Questions Answered – Fast, Fair, Transparent

Who is responsible for damage during shipping?

• The customer is responsible for any damage that occurs during transit.
• We recommend securely packaging items with proper cushioning like bubble wrap to prevent breakage.

What happens if my package is lost?

• The Old School Game Vault is not responsible for lost packages.
• We recommend tracking your shipment and packing items carefully to reduce risk.

What are the packaging requirements?

• Use proper cushioning like bubble wrap or foam. Do not use paper as cushion.
• Your items may be dropped in transit, so secure packaging is essential to avoid damage.