(it's expressly understood by using our service, that we reserve the right to reject any item that does not meet our quality guidelines)
Updated: 07-16-2023
It's Important that the items you are selling work!
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We reserve the right to reject an entire order and return the order to the customer.
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All item(s) must abide by our Terms & Conditions to be accepted.
My Video Games did not meet Quality Standards or Didn't work:
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If multiple items get rejected, the customer will be notified via email.
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- The customer will be given a brief description of why the item(s) was rejected.
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The customer will be given the opportunity to have the items returned to them.
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- The cost associated with returning the items back to the customer will be deducted from the item total.
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The customer will have (5) days to respond to the rejected item(s) email, after (5) days the items will be recycled and payment will be issued.
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The customer will not receive payment for the rejected items, and the weight of the rejected items will be deducted from your total on pre-paid shipping label orders only.
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(For Example: If the total weight of the rejected items is 15 pounds. Then, the cost of a 15-pound package from your zip code to ours via USPS will be deducted from your order.)
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Console Rejection
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If a console doesn't work, a (-$7.50) fee will be imposed per console; to offset the shipping weight of the broken console.
Return Packaging Supply Fee:
- All packages returned that are packaged in a box, will incur a (-$5.00) Shipping Supply Fee.
- Any package returned using an envelope, will incur a (-$1.50) Shipping Supply Fee.